Managing your Users

Here you can manage your users. Please note that functionality may be different based on your own user role.

• For Account Admins: Account Administrators are able to manage users across the entire account/enterprise.

• For Parts Managers: Parts Managers are able to manage users across their branch location.

Table of Contents: Click on a heading below to jump to different sections on this page.

Add a New User

To add a new user to your Enterprise Account or Branch:

1. In the left menu, click on "User Management".

2. Click the "+ Add User" button above the table.

3. This will bring up a popup modal on the page. Enter in the new user's details, including:

• First & Last Name

• Business Email Address

• Branch Location

  • Please note that Parts Managers will only be able to add new users to their assigned Branch Location.

• If desired, add a custom message to the automated Welcome Email that is sent to the user. Otherwise, you can leave it blank. 

4. Click "Create User & Send Email". 

Your user will receive an email inviting them to activate their FinditParts account and set a password. They will then be given access to the Enterprise Dashboard and their Orders will be tracked under the Enterprise account.

Deactivate a User

To remove a user's access to your FinditParts Account:

1. Find the user in the Users Management table - you can search for their name or email address in the Search Bar.

2. Click the button underneath the Actions column.

3. Click on "Deactivate User".

4. Click “Yes” in the popup to confirm you want to deactivate this user.

4a. If you have several users that need to be deactivated, you can batch deactivate users by clicking the check mark next to each of the users you need to deactivate, then clicking the “Deactivate Users” button at the top of the table.

The user's account will be successfully deactivated. Please note that their existing order history will still be present in your Orders & Tracking page.

Assign a User Account Administrative Privileges

Account Admins can grant other users Account Admin access.

Please note that this functionality is only available if you are an Account Admin yourself. 

Account Admin access will allow a user to:

• View all orders across the account

• Add users to any branch location

• Deactivate any users across the account

• Grant any users Account Admin access 

• Grant any users Parts Managers access

To assign another user Account Admin privileges:

1. Find the user in the Users Management table - you can search for their name or email address in the Search Bar:

2. Click the button underneath the Actions column. 

3. Click "Make Admin" in the dropdown menu.

4. In the popup window, click "Yes" to confirm that you want to make this user an Admin.

The user’s account will successfully be granted Account Admin privileges. 

Assign a User Parts Manager Privileges

Account Admins and Parts Managers can grant other users Parts Manager privileges. 

Parts Manager access will allow another user to:

• Add users to their assigned branch location

• Deactivate users from their branch location

• Grant other users at the same Branch Location Parts Managers access

To assign another user Parts Manager privileges:

1. Find the user in the Users Management table - you can search for their name or email address in the Search Bar:

2. Click the button underneath the Actions column. 

3. Click "Make Parts Manager" in the dropdown menu.

4. In the popup window, click "Yes" to confirm that you want to make this user a Parts Manager.

The user’s account will successfully be granted Parts Manager privileges. 

Help a User Reset their Password

To send a user a password reset email:

1. Find the user in the Users Management table - you can search for their name or email address in the Search Bar:

2. Click the button underneath the Actions column. 

3. Click "Send Password Reset" in the dropdown menu.

The user will receive an email from FinditParts with instructions on how to reset their password.